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NDIS Support Services: How We Work

3. Creating a Personalised Support Plan

NDIS Support Services: How We Work

The journey begins when you or your support coordinator reach out to us for NDIS support. We gather essential information to create a personalised support plan, such as: - Participant details - Type of support needed - Funding type (Plan, Agency, or Self-managed) - Preferred availability - Support goals Our team responds quickly — usually

The journey begins when you or your support coordinator reach out to us for NDIS support. We gather essential information to create a personalised support plan, such as: - Participant details - Type of support needed - Funding type (Plan, Agency, or Self-managed) - Preferred availability - Support goals Our team responds quickly — usually within 24 hours — to ensure the participant gets timely assistance with their support coordination.

2. Meet & Greet / Needs Assessment

3. Creating a Personalised Support Plan

NDIS Support Services: How We Work

We arrange a friendly meet-and-greet, either in person or online. During this session, we: - Get to know the participant and their preferences - Understand their goals, routines, and support requirements - Identify any cultural needs or communication styles - Discuss the best type of support worker for them - Explain how our NDIS support 

We arrange a friendly meet-and-greet, either in person or online. During this session, we: - Get to know the participant and their preferences - Understand their goals, routines, and support requirements - Identify any cultural needs or communication styles - Discuss the best type of support worker for them - Explain how our NDIS support services work and how we can help create a personalised support plan. This process also includes support coordination to ensure a seamless experience. This helps us establish a support relationship built on trust and comfort from the start.

3. Creating a Personalised Support Plan

3. Creating a Personalised Support Plan

3. Creating a Personalised Support Plan

Based on the participant’s needs, we develop a personalised support plan that outlines the NDIS support provided, including: - What supports will be provided - How often and when - Key goals and desired outcomes - Safety and risk considerations - Roles and responsibilities - Communication expectations This support coordination plan ensure

Based on the participant’s needs, we develop a personalised support plan that outlines the NDIS support provided, including: - What supports will be provided - How often and when - Key goals and desired outcomes - Safety and risk considerations - Roles and responsibilities - Communication expectations This support coordination plan ensures clarity and consistency for both the participant and their family.

4. Supports

3. Creating a Personalised Support Plan

3. Creating a Personalised Support Plan

We carefully match participants with a support worker who aligns with their NDIS support requirements, including their: - Culture and background - Personality and interests - Support needs and experience - Preferred communication style - Availability and location We believe that the right match is essential for creating a personalised sup

We carefully match participants with a support worker who aligns with their NDIS support requirements, including their: - Culture and background - Personality and interests - Support needs and experience - Preferred communication style - Availability and location We believe that the right match is essential for creating a personalised support plan, leading to stronger bonds and better long-term outcomes through effective support coordination.

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