Frequently Asked Questions

 The National Disability Insurance Scheme (NDIS) provides support to Australians living with a permanent or significant disability. Its purpose is to help people build independence, achieve their goals, and live full, meaningful lives. The NDIS gives participants choice and control over the supports they receive and who provides them. 

The NDIS funds a wide range of supports, depending on each person’s needs and goals. These may include:

• Daily living assistance
   
• Community access
   
• Supported independent living (SIL)
   
• Employment supports
   
• Capacity-building programs
   
• Transport
   
• Household tasks
   
• Therapy and allied health
   
• Assistive technology
   
• Social and recreational activities
   

Every participant receives a personalised plan tailored to their situation.

 A person may be eligible if they:

• Are under 65 years old
   
• Are an Australian citizen, permanent resident, or hold a Protected SCV
   
• Have a permanent or significant disability that impacts daily life
   
• Need support to live independently, work, or take part in everyday activities
   

The NDIS assesses each individual based on their needs, supports, and functional capacity.

 Make a Difference Services is committed to helping participants get the most out of their NDIS plans. We support people with:

• Understanding their plan
   
• Navigating services
   
• Setting meaningful goals
   
• Accessing the right supports
   
• Building independence
   
• Staying safe, connected, and confident
   

Our focus is on providing high-quality, culturally respectful, and personalised support across Sydney and Victoria.

• 10+ years of experience in the NDIS sector
   
• Reliable, flexible, and participant-focused
   
• Friendly, culturally aware team
   
• Fast communication and simple onboarding
   
• Commitment to empowerment and independence